Refund Policy

At our company, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may request a refund within 7 days of receiving your order. To be eligible for a refund, the product must be unused, unopened, in its original packaging, and in the same condition in which it was delivered. Products that have been opened, used, damaged by the customer, or purchased during special promotions or clearance sales are generally not eligible for refunds unless they arrive damaged or defective.

If you receive a damaged, incorrect, or defective item, please contact our customer support team within 48 hours of delivery with your order details and clear photographs of the product and packaging. Once your refund request is reviewed and approved, the refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider. Shipping charges are non-refundable unless the return is due to our error or a defective product. We reserve the right to refuse refund requests that do not meet the conditions outlined in this policy. If you have any questions regarding refunds or returns, please contact our customer support team, and we will be happy to assist you.